|
Tag
|
Ind1
|
Ind2
|
Isi
|
|
001
|
|
|
JATIM-06090000038741
|
|
005
|
|
|
20150610183115.0
|
|
006
|
|
|
|
|
007
|
|
|
|
|
008
|
|
|
ind
|
|
035
|
|
|
0010-060900000038741
|
|
082
|
#
|
#
|
$a 0
|
|
090
|
#
|
#
|
$a CLp-D13/2002-54 [37]
|
|
100
|
#
|
#
|
$a Nurtjahja Moegni
|
|
240
|
#
|
#
|
$a 0
|
|
245
|
#
|
#
|
$a Analisis kualitas pelayanaan bank,pengaruhnya terhadap kepuasan nasabah dan implikasinya pada loyalitas nasabah (studi kasus pada bank-bank pemerintah di kotamadya Surabaya) $c Dra. Ec. Nurtjahja Moegni, M.Si., Sri Hartini, SE., M. Si.
|
|
260
|
#
|
#
|
$a Surabaya $b Lembaga Penelitian Universitas Airlangga $c 2002
|
|
300
|
#
|
#
|
$a 93 hlm.:29 cm
|
|
500
|
#
|
#
|
$a 0
|
|
504
|
#
|
#
|
$a 0
|
|
520
|
#
|
#
|
$a [Lokal Konten-Surabaya(37)]
|
|
700
|
#
|
#
|
$a Dra. Ec. Nurtjahja Moegni, M.Si.
|
|
700
|
#
|
#
|
$a Sri Hartini, SE., M. Si.
|
|
850
|
#
|
#
|
$a JIPDSUR
|
|
852
|
#
|
#
|
$a JIPDSUR
|
|
990
|
#
|
#
|
$a CLp-D13/2002-54/801-2002
|
|
999
|
#
|
#
|
$a CLp-D13/2002-54/801-2002
|
