na INLIS000000000026498 20190306113508 0010-0319000057 ta 190306 | | | 978-602-5952-74-6 JIPDSUR CB-D13/2018-2172 Fullchis Nurthahjani Customer relationship management dan praktek / Fullchis Nurthahjani, Mariana Ulfah Hoesny cet.1 Malang : Polinema Press, 2018 xii,126 hlm. ; 23 cm. Mariana Ulfah Hoesny JIPDSUR ind a-io-ji Bibliografi: hlm. 113-114 Umum JIPDSUR CB-D13/2018-2172 DPK1047