00856     2200325   4500001002100000005001500021035002000036007000300056020002200059040001200081082001800093084001800111100001100129245006300140250001000203260004300213300003700256500001100293650002500304850001200329041000800341504003100349520005800380521002000438852001200458990001200470990001600482990001600498990001600514INLIS00000000002238520180413011856  a0010-0418000255ta  a978-602-425-139-0  aJIPDSUR0 2[23]a658.812  a658.812 KAS c0 aKasmir00aCustomer services excellent :bteori dan praktik /cKasmir  aCet.1  aJakarta :bRajaGrafindo Persada,c2017  axiv, 274 hlm. :bilus. ;c23 cm.  aIndeks 4aPelanggan, Pelayanan  aJIPDSUR0 aInd  aBibliografi : hlm. 259-2602 aBerisi bagaimana memberikan kepuasan kepada pelanggan2 aMasyarakat Umum  aJIPDSUR  aDPK2741  aDPK20182741  aDPK20182741  aDPK20182741