00864 2200325 4500001002100000005001500021035002000036007000300056020002200059040001200081082001700093084001700110100001900127245007400146250000900220260003000229300004200259650002400301700002200325850001200347041000800359504003000367520004900397521002000446852001200466990001200478990001600490990001600506990001600522INLIS00000000001836920170605012335 a0010-0617000033ta a978-979-29-5384-8 aJIPDSUR 42[23]a658.81 a658.81 FAN s0 aFandy Tjiptono aService,quality dan satisfaction /cFandy Tjiptono, Gregorius Chandra aEd.4 aYogyakarta :bAndi,c2016 axxii , 362 hlm . :bilus. . ;c21 cm. 4aManajemen Penjualan aGregorius Chandra aJIPDSUR aInd aBibliografi : hlm 337-362 aBuku ini membahas tentang kepuasan pelanggan aMasyarakat umum aJIPDSUR aDPK5958 aDPK20175958 aDPK20175958 aDPK20175958