00823     2200301   4500001002100000005001500021035002000036007000300056008003900059020002200098040001200120084002000132100001600152245006900168260004100237300003500278850001200313043000600325504002400331852001200355999002000367082002400387090002000411250000600431650003900437650002700476990001800503INLIS00000000001716820190509024607  a0010-0317000320ta170317                |          | |    a978-602-1162-95-8  aJIPDSUR  aCB-D13/2012-5810 aNia Saurina00aBuku monograf model perubahan kebutuhan pelanggan /cNia Saurina  aSurabaya :bRevka Petra Media,c2012  aiv, 51 hlm. :bilus. ;c26 cm.  aJIPDSUR  a-  aBibliografi hlm: 51  aJIPDSUR  aCB-D13/2012-581042[23]a658.812 007 2  aCB-D13/2012-581  a. 4aPelanggan, pelayanan--vPenelitian 4aKonsumen--vPenelitian  a3147/DPK/2017