00593     2200241   4500001002100000005001700021008004100038020001800079035002400097082000600121090001800127100001800145240000600163245005700169260004300226300003000269500000600299504000600305650001600311852001200327985000600339990000600345JATIM-0609000002716220090625113538.0                                   ind    a0-7172-9740-3  0010-060900000027162  a0  aR 380.1 PAY g  aPAYNE, Shelia  a0  aGrolier Business Library Delivering Customer Service  aHong KongbGrolier Internationalc2000  a188 hlm.; : ilus.; 23 cm.  a0  a0  aPERDAGANGAN  aJIPDSUR  a1  a0