00928     2200289   4500001002100000005001700021008004100038035002400079040001200103082000600115090002400121100002000145240000600165245015000171260006100321300003200382500000600414504000600420520002800426700003600454700003000490700003600520850001200556852001200568990002900580999002900609JATIM-0609000003646120151125131102.0                                   ind    0010-060900000036461  aJIPDSUR  a0  aCB-D13/2001-381[37]  aNuri Herachwati  a0  aAnalisis Service Quality Pada Universitas Airlangga/cDra. Ec. Nuri Herachwati, M.Si., Drs. Moh. Nasih, MT., Ak., Drs. Ec. Djoni Budiardjo, M.Si.  aSurabayabLembaga Penelitian Universitas Airlanggac2001  aviii, 46 hlm,: ilus,; 29 cm  a0  a0  a[Lokal Konten-Surabaya]  aDra. Ec. Nuri Herachwati, M.Si.  aDrs. Moh. Nasih, MT., Ak.  aDrs. Ec. Djoni Budiardjo, M.Si.  aJIPDSUR  aJIPDSUR  aCB/D13/2001-381/831-2002  aCB-D13/2001-381/831-2002