00970 2200313 4500001002100000005001700021008004100038020002200079035002400101040001200125082001700137090001700154100001900171245010200190260003000292300003600322504002000358520007000378521002100448650001400469852001200483990002300495990002300518990002300541990002300564990002300587990002300610990002300633JATIM-1010000000020920101018091315.0 ind  a978-979-29-0273-0 0010-101000000000209 aJIPDSUR0 2[22]a658.81 a658.81 FAN p0 aFANDY Tjiptono00aPemasaran strategik /cFandy Tjiptono, SE, Gregorius Chandra, Dadi Adriana; editor Dwi Prabantini aYogyakarta :bAndi,c2008 axx, 746 hlm. :bilus. ;c23 cm. aAda Bibliografi2 aBerisi teori kepuasan pelanggan, perspektif baru dalam pemasaran.2 aMasyarakat Umum. 4aPEMASARAN aJIPDSUR a340.192/BPK/P/2009 a340.191/BPK/P/2009 a340.800/BPK/P/2009 a386.291/BPK/P/2013 a386.292/BPK/P/2013 a386.293/BPK/P/2013 a386.294/BPK/P/2013