na JATIM-06090000025910 20090625113338.0 ind 0010-060900000025910 0 658.4 KEA b KEATING, Charles J. 0 Bagiamana menghadapi orang sulit Jakarta Kanisius 1987 303 HLM 20 CM 0 0 MANAGEMEN PEGAWAI JIPDSUR 1 0