00640     2200265   4500001002100000005001700021008004100038020001800079035002400097082000600121090002200127100001300149240000600162245004100168250001600209260003600225300002900261500000600290504000600296650002500302700002300327852001200350985000600362990000600368JATIM-0609000003202620090625114325.0                                   ind    a979-746-609-4  0010-060900000032026  a0  a658.812 076 SUT m  aSUTRISNO  a0  aModul konfirmasi keputusan pelanggan  aEd.1, cet.1  aJakartabGhalia Indonesiac2006  a124 hlm. : ilus. ; 26 cm  a0  a0  aPELANGGAN, PELAYANAN  aRUSWANDI, Kusmawan  aJIPDSUR  a8  a0