00798 2200229 4500001002100000005001700021008004100038035002400079082002200103090002000125100001900145245017000164260006100334300002300395504002500418700002000443852001200463700002000475650003000495999003100525850001200556JATIM-0609000003474320140918095754.0 ind  0010-060900000034743042[22]a658.870 072 aCB-D13/2002-4220 aDien Mardhiyah10aAnalisis dampak kualitas layanan terhadap behavioral intentios pada bisnis ritel /cDien Mardhiyah, SE., Dra. Ec. Nuri Herachwat,M.Si., Tanti Handriana , SE., M.Si.i aSurabayabLembaga Penelitian Universitas Airlanggac2002 avi, 32 hlm.; 29 cm aBibliografi : hlm.32 aNuri Herachwati aJIPDSUR aTanti Handriana 4aPASAR SWALAYAN-PENELITIAN aCB-D13/2002-422/2.131-2003 aJIPDSUR